Terms of Service
Last updated: · Draft version: draft-2026-10-13.1
Template source: Common Paper CSA. Adapted excerpts, omissions and review notes; licensed under CC BY 4.0.
Parties and service
Provider: [TODO: registered company name]. Service: Observagent telemetry monitoring for business customers in Canada and the United States.
[TODO: Complete the Common Paper Cover Page and Order Form: legal parties, scope, subscription period, fees, support commitments, limitations of liability, governing law and forum. The source agreement is not executed by publication of this draft.]
Accounts and credentials
Customer is responsible for all actions on Users’ accounts and for all Users’ compliance with this Agreement. Customer and Users must protect the confidentiality of their passwords and login credentials. Customer will promptly notify Provider if it suspects or knows of any fraudulent activity with its accounts, passwords, or credentials, or if they become compromised.
Customer content
Provider may copy, display, modify, and use Customer Content only as needed to provide and maintain the Product and related offerings. Customer is responsible for the accuracy and content of Customer Content.
Subscriptions and applicable rights
See the currently published refund and cancellation policy and the price and billing interval shown before payment. This draft does not replace an existing customer agreement.
[TODO: Resolve every conflict with the current subscription offer. Do not import generic non-refundable fees or service commitments from the template. Review Canadian provincial law, applicable US state law and mandatory customer rights.]
Standard terms for review
Download Common Paper standard terms and draft cover checklist
[TODO: Review warranties, confidentiality, suspension, termination, liability, disputes, notices and changes. Remove clauses that do not describe actual operations.]